BCX Monitoring Centre of Excellence
Operations Reporter
Platform
A unified reporting suite for the MCoE engineering team — from daily health checks to executive SLA summaries.
reporter.mcoe-bcx.co.za
Health Checks
Morning System Verification
Daily monitoring health checks across SolarWinds, ELK Stack and DPA for all managed clients.
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Incident Reports
Incident Lifecycle Management
Log, track and report on incidents across managed environments with full audit trails.
Capacity Planning
Resource Forecasting
Infrastructure capacity trends, forecasting and rightsizing recommendations.
SLA Reporting
Service Level Analytics
Automated SLA compliance reports with breach detection and executive summaries.
Change Management
RFC & Change Tracking
Request for change logging, approval workflows and post-implementation reviews.
Observatory
Live Environment View
Real-time consolidated view of all monitored environments and active alerts.
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